Frequently Asked Questions

What’s a Peer Tutor?

Peer Tutors are students like you! They understand your challenges and they are eager to help you learn. Tutors are trained in current tutoring practices and strategies, and have been highly successful in the courses they tutor.

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How do I get a tutor?

First, check to see if peer tutoring is available for the course you are taking. If it is, follow these instructions to fill out your peer tutoring application. If you have any questions, feel free to contact us.

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What Courses have available tutors?

Please see our current list of available courses.

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Do I have to be eligible to get a tutor?

The only course that requires eligibility is Economics 101. Please review additional tutoring information for eligibility requirements for this course. Otherwise, there are no restrictions for our peer tutors, walk-in, or math study groups. 

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Can I have more than one tutor?

You may have only one tutor for one hour each week during the semester - or two hours during the summer session. The exception is if you have a foreign language tutor, in which case you may have one additional tutor for a non-foreign language course as well. 

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Can I do both One-on-One Tutoring and Walk-In Tutoring? 

Yes! Having a tutor does not restrict you from also joining the walk-in and/or math study groups - they are open to anyone, regardless of whether you are receiving one-on-one tutoring or not. 

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What is Walk-in Tutoring?

Walk-in Tutoring is an opportunity for students in certain courses to get extra help from a peer tutor during regularly scheduled sessions. You are welcome to drop by at any time during the scheduled times for as long as you wish!

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What are Math Study Groups?

Math study groups are available to any student seeking additional assistance in certain math courses. Led by one of our learning consultants, our math study groups are a great opportunity to get answers to questions, work with your peers, and stay on top of your math challenges. 

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What do I need to understand about having a tutor?

There are certain responsibilities for both the tutor and the tutee. The information on “Tutee Responsibilities” details your responsibilities and important information you need to know about having a tutor.

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When/Where do I meet my tutor?

Students with one-on-one tutoring meet weekly with tutors in a convenient public location on campus such as an empty classroom, the library, or a dorm common area. You and your tutor will agree on a time and a location that works for you both.

Walk-in and Study groups meet in specifically designated locations at scheduled times. 

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How can I become a tutor?

We are always excited to welcome new students as tutors! Please review information on being a tutor, and contact us if you have any questions about the process, or about being a tutor. 

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What other resources are there?

The ARC learning consultants are always available to meet with you to talk about learning strategies, approaches, and courses related challenges you may be facing. Contact us to make an appointment.

There are also numerous learning resources available to students beyond tutoring.

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When do tutorial services start and end?

Though you may submit your tutor request as early as the first day of classes, tutorial services do not begin until after the add/drop period. After the add/drop period, all tutor requests will be processed in the order in which they were received.

After the add/drop period, you can expect to receive an email regarding your tutor request status.

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It has been 3 days since I was matched, but I have not been contacted by my tutor.

Once you are matched with a tutor, within your confirmation email you will find your tutor’s first and last name. Please feel free to reach out to your tutor immediately after being matched. If 3 days have passed without hearing from your tutor, please contact us at peertutoring@duke.edu.  When contacting us, provide your full name, the course for which you are receiving tutoring, and your tutor’s name.

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I would like to request a specific tutor.

Though we can not guarantee that you will be matched with your specific tutor, we do make every effort to honor such requests. Requests for specific tutors must be submitted within three days after the start of classes. You must complete the online tutor request AND submit your signed Instructor Referral to the academic resource center.

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My tutor request has been waitlisted.

Students are placed on the waitlist in the order in which the tutor request was received.  Once a tutorial slot becomes available, you will receive an email from the Peer Tutoring Program providing you with your tutor’s information.

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I missed my tutorial session.  What is the policy for changing or making up a missed session?

To change or cancel a tutoring appointment, you must notify your tutor 24 hours in advance of the scheduled time. Failure to cancel an appointment will be considered a no-show, and means forfeiting your tutoring session for that week.  After two no-show appointments, you are in jeopardy of forfeiting your tutorial benefits for the remainder of the semester.  Tutors are not required to wait longer than 20 minutes past the appointed time and not required to work past the scheduled ending time. Arriving more than 20 late to the scheduled time is considered a no-show.   

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