For Instructors

Testing Center Procedure

The flowchart below outlines the steps involved in having an exam proctored by the Testing Center.

A flow chart depicting the steps in Testing Center Overview for Instructors.

Testing Center Procedure Flow Chart PDF

You are not obligated to use the Testing Center to provide accommodations and may choose to provide accommodations for students on your own, but clear communication about this decision is essential. If you choose to use the Testing Center to provide accommodations we ask you to include the following statement in a visible location in your syllabus:

Procedure for Testing Accommodations

This class will use the Testing Center to provide testing accommodations to undergraduates registered with and approved by the Student Disability Access Office (SDAO). The center operates by appointment only and appointments must be made at least 7 consecutive days in advance, but please schedule your appointments as far in advance as possible. You will not be able to make an appointment until you have submitted a Semester Request with the SDAO and it has been approved. So, if you have not done so already, promptly submit a Semester Request to the SDAO in order to make your appointment in time. For instructions on how to register with SDAO, visit their website at For instructions on how to make an appointment at the Testing Center, visit their website at  

Instructor's Responsibilities

1.  Respond to student booking requests promptly. 

2.  Title your exams consistently across your syllabi and files. This will minimize confusion and errors.

3.  Exams must be uploaded no later than 2 business days before the first testing appointment. 

  • Upload your exams as early as possible, but no later than the deadline.
  •  If the exam is not uploaded 2 business days before the testing appointment, the Testing Center will cancel the student’s appointment and direct the student to you.  You will then be responsible for administering the appropriate testing accommodations. 
  •  You will receive reminder emails. Please ensure these are not going to your spam/junk folder. 

4.  If you are using the Testing Center for your course, you are not obligated to provide accommodations to students who have not scheduled an appointment within the required time-frame.

5.  If you are not using the Testing Center, you are obligated to provide accommodations to students who have made requests in a timely manner. The SDAO explains to their students that it is unreasonable to send the Professor Accommodation Letter the night before a quiz, test, or exam and expect that testing accommodations can be arranged. At least a week’s notice prior to a quiz, test, or exam should allow enough time to make the necessary arrangements. For questions regarding these deadlines, please contact SDAO


How do I review a student's booking request?

How do I upload an exam?

What are my student's responsibilities?

Do students have access to their belongings during an exam?

Duke Testing Center Logo

310 Trent Drive, Room 041
Box Number 102470
Duke University
Durham, NC 27710
(919) 684-1601