Practices and Procedures


  • The Testing Center operates by appointment only.
  • Appointment hours are Monday-Friday 8:30 AM to 5:00 PM. Appointment hours are extended for late afternoon and evening appointments.
  • Please note that no correspondence via phone or email will occur outside of business hours.
  • Appointments must be made at least one week (7 consecutive days) in advance.
  • Final Exam appointments must be scheduled at least two weeks (14 days) in advance of the first day of the final exam period.
  • Testing appointments must begin at the same time as in-class administration of the exam. Exceptions will only be made for accommodation related time adjustments and must be approved by the instuctor.
  • Arriving more than 20 minutes late without calling to notify the Testing Center will be considered as a no show. The appointment will be canceled. Your exam time will not be extended if you arrive late.
  • Appointments will be rescheduled based on the availability of the Testing Center.
  • All appointments must be completed by closing time.
  • You will only be allowed to complete your exam if the instructor and Testing Center approve your appointment.


  • Restroom breaks taken during an exam will count as part of the total test time unless otherwise permitted.
  • Restroom breaks may only be taken using the restroom located inside of the Testing Center. 
  • Once you sign in, you will only be permitted to leave the facility in the case of an emergency.
  • You are only permitted to eat and drink in the center's reception area.
  • If you need to use the restroom during your exam, raise your hand and ask the proctor. 


  • Unusual and suspicious behavior will be questioned and may be reported to your instructor and/or the Office of Student Conduct without further notification.
  • You will be monitored by a proctor via surveillance cameras and your test session will be recorded and stored. 
  • Your exam will be collected once your time has expired.
  • Talking is not permitted in the testing rooms.
  • Arriving early to study before an exam is not permitted.
  • The Testing Center is not responsible for lost, stolen, or broken personal items.
  • Please be sure your items are locked securely in a locker.
  • If you would like to ask your instructor a question about the exam, raise your hand, and tell the proctor. 

Etiquette/Best Practices

  • Consider scheduling all your exams, even your final exam, at the beginning of the semester.
  • Arrive on time for your appointment.
  • Use the restroom ahead of time to prevent unnecessary breaks.
  • Visit the Testing Center before your first appointment to become familiar with the facility and location.
  • Be considerate of others; avoid behavior which could be distracting:
    • Do not chew gum.
    • Avoid sniffing, coughing, and reading aloud.
    • Do not drum fingers, pens, or pencils or tap feet.
    • Please be quiet when entering or exiting the testing rooms.
    • Avoid wearing noisy jewelry or keeping keys on your person.


  • You must show your Duke ID to sign in and again when you sign out.
  • You may be required to keep your ID with you during testing.
  • Items prohibited in the testing rooms are listed below. If you arrive with these items you will be asked to stow them in a locker. All electronics must be turned off and stowed in a locker. Exceptions will be made for those with SDAO approved medical devices and staff members may request to inspect these items.
  • Prohibited Items:
    • Bags and backpacks.
    • Food and beverages.
    • Textbooks, notes, dictionaries, reference materials, calculators and any other unauthorized testing aids unless specified by the instructor.
    • Outerwear 
      • This includes, but is not limited to, coats, hats, gloves, and scarves. Light jackets and sweaters must remain on the back of your chair when not being worn. Hoods may not be worn. Sunglasses may not be worn.
      • Exceptions will be made for those wearing religious head coverings and those with accommodations through SDAO. Staff members may request to inspect these items.
    • Papers of any kind and personal writing utensils (except for scratch paper provided by the Testing Center).
    • Electronic devices including but not limited to:
      • Non-medical electronic devices such as laptops and tablets.
      • Copying or photographic devices such as digital cameras.
      • Listening devices such as cellular phones, pagers/beepers, walkie talkies, PDA’s or wireless communication devices, headphones, and MP3 players.
      • Any other devices with recording, internet access, photographing or communication capabilities such as, digital watches, fitbits, or smart watches.
Duke Testing Center Logo
310 Trent Drive, Room 041
Box Number 102470
Duke University
Durham, NC 27710
(919) 684-1601