Frequently Asked Questions

What’s a Peer Tutor?

Peer Tutors are students like you! They understand your challenges and they are eager to help you learn. Tutors are trained in current tutoring practices and strategies, and have been highly successful in the courses they tutor.

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How do I join a Group Tutorial?

First, check to see if peer tutoring is available for the course you are taking. If it is, follow these instructions to view and place yourself within a Group Tutorial. If you have any questions, feel free to contact us.

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What Courses have available tutors?

Please see our current list of available courses.

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Do I have to be eligible to join a Group Tutorial?

You must be a Duke undergraduate student currently enrolled within the course. Otherwise, there are no restrictions for our Group Tutorial, Drop-In, or Math Study Groups. 

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Can I join more than one Group Tutorial?

During the last four weeks of each semester, students are invited to join a second Group Tutorial. 

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Can I do both Group Tutorial and Drop-In Tutoring? 

Yes! Placement within a Group Tutorial does not restrict you from also participating in Drop-In Tutoring and/or Math Study Groups.

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What is Drop-in Tutoring?

Drop-In Tutoring is an opportunity for students in certain courses to study individually, or within a group, with the assistance of a trained Peer Tutor.  You are welcome to drop by at any time during the scheduled times and stay for as long as you wish!

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What are Math Study Groups?

Math study groups are available to any student seeking additional assistance in certain math courses. Led by a peer facilitator or one of our learning consultants, our math study groups are a great opportunity to get answers to questions, work with your peers, and stay on top of your math challenges.  Each week students will work on problem sets that are focused on key concepts students must master in order to do well in the course.

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What do I need to understand about working with a Peer Tutor?

There are certain responsibilities for both the tutor and the tutee. The information on “Tutee Responsibilities” details your responsibilities and important information you need to know about having a tutor.

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When/Where do I meet my Group Tutorial?

Group Tutorials meet weekly in a convenient public location on campus such as an empty classroom, the library, a dorm common area, or online. Your assigned tutor will inform you of your Group Tutorial details.

Drop-In Tutoring and Study Groups meet in specifically designated locations at scheduled times. 

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How can I become a Peer Tutor?

We are always excited to welcome new students as tutors! Please review information on being a tutor, and contact us if you have any questions about the process, or about being a tutor. 

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What other resources are there?

The ARC learning consultants are always available to meet with you to talk about learning strategies, approaches, and courses related challenges you may be facing. Contact us to make an appointment.

There are also numerous learning resources available to students beyond tutoring.

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When do tutorial services start and end?

Tutorial services begin after the add/drop period and end on the last day of classes.

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It has been 3 days since I joined a Group Tutorial and I have not been contacted by my tutor.

After placing yourself within a Group Tutorial you will receive a confirmation email you will find your tutor’s first and last name within 24-48 hours.. Please feel free to reach out to your tutor immediately after placing yourself within a group.  You may use the Duke Directory to look up your tutors name and contact them. If you have not connected with your tutor, please contact us at peertutoring@duke.edu.  When contacting us, provide your full name, the course for which you are receiving tutoring, and your tutor’s name.

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I would like to request a specific tutor.

While completing your online Tutor Request, you will have the option to view all available Group Tutorials and the names of the tutors conducting each session.  If the group for your specific tutor is full, you may select another group or place yourself on the "New Group Tutorial" alert list.  All students on the New Group Tutorial Alert will be contacted whenever a new seat or Group Tutorial becomes available.

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There are no available Group Tutorials for the times that I am available.

If there are no available Group Tutorials or times that work for your schedule, be sure to place yourself on the New Group Tutorial Alert so that you will be contacted once a new seat or Group Tutorial becomes available.  Availability to within a Group Tutorial are first come, first served. 

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I missed my tutorial session.  What is the policy for changing or making up a missed session?

If you are unable to attend your session, you must notify your tutor 24 hours in advance. Failure to communicate with your tutor will be considered a no-show, and means forfeiting your tutoring session for that week.  After two no-show sessions, you are in jeopardy of forfeiting your placement within your group.  Tutors are not required to wait longer than 20 minutes past the appointed time and not required to work past the scheduled ending time. Arriving more than 20 late to the scheduled time is considered a no-show.   

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